Services with access to data at Personably

GoCardless Ltd.

  • Location: UK
  • Type: Payment Processor
  • Purpose: Used to collect recurring payments from you to Personably
  • Transfer Method: N/A – based within the EEA
  • Privacy Policy

Stripe Inc.

  • Location: USA
  • Type: Payment Processor
  • Purpose: Used to collect recurring payments from you to Personably
  • Transfer Method: Privacy Shield
  • Privacy Policy

Close.io

  • Location: USA
  • Type: CRM
  • Purpose: Used for contact details and notes on our customers and potential customers for the purposes of relationship management
  • Transfer Method: EU controller to non-EU or EEA processor model contract
  • Privacy Policy

Campaign Monitor

  • Location: Australia
  • Type: Email software
  • Purpose: Used to maintain an email list of users and those expressing interest through our online forms
  • Transfer Method: EU controller to non-EU or EEA processor model contract
  • Privacy Policy

Heroku Inc. (owned by Salesforce)

  • Location: USA
  • Type: Web app hosting
  • Purpose: Used to host our web app and websites which are used to provide our services to you.
  • Transfer Method: Privacy Shield
  • Privacy Policy

Digital Ocean, LLC

  • Location: USA
  • Type: Database hosting
  • Purpose: Used to host our database which is used to provide our services to you.
  • Transfer Method: Privacy Shield
  • Privacy Policy

Amazon Web Services (owned by Amazon.com Inc)

  • Location: USA
  • Type: Web app hosting
  • Purpose: Used to host parts of our web app and websites which are used to provide the services to you.
  • Transfer Method: Privacy Shield
  • Privacy Policy

Github Inc.

  • Location: USA
  • Type: Code hosting and product management
  • Purpose: Used to host the code and project management cards for our web app and  websites. This will sometimes reference certain users or companies to  record bugs reported or features requested.
  • Transfer Method: Privacy Shield
  • Privacy Policy

Sentry (Functional Software Inc)

  • Location: USA
  • Type: Bug tracking and monitoring
  • Purpose: Used to log when there are issues providing our service to you. This includes details of which user experienced the issue.
  • Transfer Method: Privacy Shield
  • Privacy Policy

Cloudflare Inc.

Intercom Inc.

Fullstory Inc.

  • Location: USA
  • Type: Customer support software
  • Purpose: Used to screen record sessions on our sites so we can improve the product.
  • Transfer Method: Privacy Shield
  • Privacy Policy

Trello (Atlassian PTY Ltd)

Slack Technologies Inc.

  • Location: USA
  • Type: Internal communication software
  • Purpose: Used for communications at Personably, including reporting customer support issues
  • Transfer Method: Privacy Shield
  • Privacy Policy

Google LLC

  • Location:USA
  • Type: Internal file storage, email and other GSuite software
  • Purpose: Used for communication with users and internally.
  • Transfer Method: Privacy Shield
  • Privacy Policy

Dropbox Inc.

  • Location: USA
  • Type: Internal file storage at Personably
  • Purpose: Used for storing customer contracts and invoices
  • Transfer Method: Privacy Shield
  • Privacy Policy

Asana Inc.

  • Location: USA
  • Type: Task management at Personably
  • Purpose: Used to store customer feature requests and other responses
  • Transfer Method: Privacy Shield
  • Privacy Policy

Productboard Inc.

  • Location: USA
  • Type: Product management software
  • Purpose: Used to centralise customer product feedback
  • Transfer Method: Privacy Shield
  • Privacy Policy

Coralogix Inc.

  • Location: USA
  • Type: Server logging
  • Purpose: Used for platform and service debugging and performance monitoring
  • Transfer Method: N/A – data is stored and processed in the EEA
  • Privacy Policy